At Links Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1. Personal Information: When you make a purchase or create an account, we may collect personal information such as:
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (e.g., credit card details)

1.2. Non-Personal Information: We may also collect non-personal information, such as:
• Browser type
• IP address
• Device information
• Website usage data (e.g., pages visited, time spent on our site).

1.3. Cookies We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track website usage. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

2. How We Use Your Information

2.1. Processing Orders: To process your orders, payments, and deliver your products to you.

2.2. Communication: To send you order confirmations, shipping notifications, and respond to any inquiries or support requests.

2.3. Personalization: To tailor our website and communications to your preferences, such as recommending products or services based on your past purchases.

2.4. Marketing: With your consent, we may send you promotional emails about new products, sales, and special offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

2.5. Improving Our Services: To analyze website usage and improve the design, functionality, and performance of our services.

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1. Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders (e.g., shipping carriers, payment processors). These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

3.2. Legal Obligations We may disclose your information if required by law or in response to valid legal requests, such as a court order, subpoena, or government investigation.

3.3. Business Transfers In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such transfer and ensure that your personal data is protected under the new entity’s privacy policy.

4. Data Security
We take data security seriously and implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular security audits.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights
You have the following rights regarding your personal information:

5.1. Access and Correction
You can access, update, or correct your personal information at any time by logging into your account or contacting us directly.

5.2. Deletion
You have the right to request that we delete your personal information, subject to certain legal obligations.

5.3. Data Portability
You can request a copy of your personal information in a commonly used, machine-readable format.

5.4. Withdraw Consent
If you have consented to receive marketing communications, you can withdraw your consent at any time by unsubscribing from our emails or contacting us.

6. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policies of any third-party websites you visit, as we are not responsible for their privacy practices.

7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child under 13, please contact us, and we will promptly delete the information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
• Email: shop@linksengineering.net
• Phone: +233 24 705 8668
• Address: Accra, Circle mall near Odo rise